Refund Policy

Return & Refund Policy – Zaim Automations

At Zaim Automations, we are committed to providing high-quality AI automation services tailored to your business needs. Since our solutions are custom-built and digital in nature, our return and refund policy is designed to ensure clarity and fairness for all our clients.

1. Eligibility for Refunds

Due to the nature of our services, we do not offer refunds once a project has been delivered. However, a refund may be considered under the following conditions:

✅ Project Not Started: If you request a cancellation before work has begun, you are eligible for a full refund.
✅ Failure to Deliver: If Zaim Automations is unable to deliver the promised service due to unforeseen circumstances, a partial or full refund may be issued.
✅ Non-Functioning Solution: If the delivered AI automation does not work as described and we are unable to fix the issue within 7 days, a refund may be considered.
✅ Duplicate Payment: If a customer is charged twice for the same service, we will refund the duplicate amount upon verification.

2. Non-Refundable Cases

❌ Custom AI Solutions & Workflows – Since these are built specifically for your business, they are non-refundable once delivered.
❌ Client-Induced Errors – If the automation stops working due to client-side modifications or third-party changes, no refund will be issued.
❌ Change of Mind – If you no longer wish to use our service after the project has started or been completed, no refund will be provided.
❌ Delayed Responses from Clients – If a project is delayed due to a lack of client communication, we are not responsible for cancellations or refunds.

3. Modification & Revisions

At Zaim Automations, we aim for 100% customer satisfaction. If you are unsatisfied with the delivered service, we offer up to 2 free revisions within 7 days of project completion. Additional revisions may incur an extra charge.

4. Requesting a Refund

If you believe you are eligible for a refund, please contact us with the following details:

📩 Email: hussainbusinessautomation@gmail.com
📱 WhatsApp: +92 318 6252179

Required Details:

  • Order ID / Invoice Number

  • Reason for Refund Request

  • Supporting Evidence (if applicable)

Refund requests will be processed within 7-14 business days, and eligible refunds will be issued via the original payment method.

5. Changes to This Policy

Zaim Automations reserves the right to update or modify this return policy at any time. Any changes will be posted on our website, and it is the customer’s responsibility to review the policy periodically.

📌 Need Assistance?

For any questions related to refunds or modifications, feel free to contact us. We are here to ensure you get the best automation experience possible! 🚀